Internet Patient Account (IKP) in Poland: Your Health Records Online
Short answer: IKP (pacjent.gov.pl) is Poland's free patient account holding your e-prescriptions, e-referrals, sick notes and vaccination records. Log in with a trusted profile, Polish bank account or e-ID; at the pharmacy you redeem e-prescriptions with a 4-digit SMS code and your PESEL.
Poland's public health system runs on a single online account most newcomers have never heard of: Internetowe Konto Pacjenta (IKP), the Internet Patient Account. Your prescriptions, referrals, sick notes and vaccination history already live there, whether you have logged in or not. This guide explains what IKP is, how to get in, and how the e-prescription system works at the pharmacy, as of October 2026.
What IKP is
IKP is the government's free patient portal at pacjent.gov.pl, run alongside the mojeIKP mobile app - described by the Ministry of Health's e-health centre as the country's most popular medical app, with over five million active users. Your account exists automatically: the gov.pl service page notes that e-prescription and e-referral data appear on it immediately, and the rest of your health history is pulled in within a week of your first login.
According to the same gov.pl page, inside IKP you will find:
- e-prescriptions (e-recepty), including reimbursement details and the prescribed dosing;
- e-referrals (e-skierowania) for specialist treatment and hospital care;
- a history of your clinic visits and other medical events, including privately financed ones;
- electronic sick notes (e-zwolnienia);
- a searchable list of every medicine authorised for sale in Poland;
- your mandatory vaccination list;
- medical devices reimbursed by the National Health Fund (NFZ);
- the option to change your GP, primary care nurse or midwife online.
You can also authorise another person to view your account or to collect and redeem your e-prescriptions, which is useful for children and elderly parents.
How to log in
Logging in is free and works through whatever Polish digital identity you already have. The gov.pl page lists the options:
- a profil zaufany (trusted profile), which you can set up from home;
- online banking credentials - the supported banks include PKO BP (iPKO and Inteligo), Pekao SA, BOŚ, BNP Paribas, VeloBank, Crédit Agricole, mBank and cooperative banks in the PBS group;
- an e-dowód (electronic ID card) with a card reader or the smartphone app;
- login and password set up on the account itself.
For most expats the trusted profile is the practical route, and it doubles as your login for dozens of other government services. If you bank with one of the listed Polish banks, the banking login is the fastest way in.
How e-prescriptions actually work
Since 2020, paper prescriptions are the exception: the pacjent.gov.pl guide states that doctors are obliged to issue electronic prescriptions. You receive yours in one of four official forms:
- an SMS with a four-digit access code;
- an email with the prescription details attached as a PDF;
- a notification with a QR code in the mojeIKP app;
- an informational printout from the doctor.
At the pharmacy you give the four-digit SMS code plus your PESEL number, show the PDF or the QR code, or hand over the printout for the pharmacist to scan. Two details matter for newcomers. First, the free SMS or email is only sent if you have logged into IKP and entered your phone number or email address under "Moje konto" - otherwise the doctor gives you the printout. Second, you can always ask for a printout even with an active account. The mojeIKP app also shows how many days remain to redeem each prescription, so medicines do not expire unbought.
The system warns about fake e-prescription emails: the four forms above are the only valid ones.
Why expats should set it up early
Do not wait until you are sick. Your account fills with data from every visit to an NFZ-funded provider, and the referral and prescription flow assumes you can receive the SMS or show the QR code. Setting up a trusted profile and logging in once, before you need care, means your first urgent visit ends with a code on your phone rather than paperwork you do not understand. Parents can also manage children's prescriptions and check vaccination records from the same login.
Frequently asked questions
I am not insured with the NFZ. Do I still have an IKP?
The account is tied to your PESEL, and the gov.pl page notes it collects medical events financed privately as well. Any prescription issued electronically in Poland lands on it, so yes, it is worth having access.
Is there a cost?
No. The gov.pl service page states the service is free; the mojeIKP app is a free government app.
I never received the SMS code for my prescription. What now?
The code is only sent if you activated IKP and saved your phone number in "Moje konto". Log in, add your contact details, and the prescription with its dosing instructions will be visible in your account; you can also ask the clinic for an informational printout.
Can someone collect my medicine for me?
Yes. IKP lets you authorise another person to view your account or collect and redeem your e-prescriptions, and a person who knows your four-digit code and PESEL can redeem a prescription at the pharmacy.
